We have customer service portal for creating and managing cases from portal. As part of process we send Case Portal URL / Case knowledge article URL to the customer. But when the customer clicks on the link it goes to the login page (ADFS) and when he signs in instead of going to the URL he clicked the customer is navigated to the portal home page. Looks like the return URL is always the home page. but this doesnt happen when he is already logged into the portal and directly the url is rendered.
For example, when the customer clicks on the above link he lands to the sign in page, after signing in, he is taken to home page of instead of the above URL
Solution:
From CRM Go to Portal>>Site Settings>> Authentication/Registration/ProfileRedirectEnabled
Turn this to false. This should do the magic
Sets whether or not the portal can redirect the user to the profile page after successful sign-in. By default, it is set to true.
